1. Introduction

Brandorth respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, book a call, submit a form, communicate with us, or work with us as a client or partner.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. About Brandorth

Brandorth is a SaaS marketing agency and product clarity studio. We help SaaS, AI, technology, and product-led companies communicate complex products through marketing strategy, product storytelling, animated videos, product demos, brand systems, launch assets, social media systems, and creative services.

3. Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Company name
  • Website URL
  • Phone number, if provided
  • Project details
  • Messages or form submissions
  • Files, brand assets, product information, or business materials you share with us
  • Billing or payment-related information, where applicable

We may also collect limited technical and usage information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website
  • General location information
  • Cookies, pixels, or analytics data

4. How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Book calls or meetings
  • Prepare proposals, quotes, invoices, or project plans
  • Provide marketing, creative, design, video, and strategy services
  • Communicate about active or potential projects
  • Manage client relationships
  • Improve our website, services, and user experience
  • Analyze website performance and marketing effectiveness
  • Send relevant updates, insights, or service-related emails
  • Maintain business, tax, accounting, and legal records
  • Protect our website, systems, clients, and business from misuse or unauthorized activity

5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve our content, measure performance, and support marketing efforts.

You can usually manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Third-Party Tools and Service Providers

We may use trusted third-party tools and service providers to operate our website and business. These may include:

  • Website hosting providers
  • Email and communication tools
  • Scheduling tools
  • Analytics tools
  • Payment processors
  • CRM or project management tools
  • Cloud storage providers
  • Contractors, team members, or creative partners involved in delivering client work

These providers may process information on our behalf only as needed to support our business and services.

7. How We Share Information

We do not sell your personal information.

We may share information only when necessary to:

  • Provide our services
  • Work with trusted service providers
  • Process payments or invoices
  • Communicate with you
  • Comply with legal obligations
  • Protect our rights, property, safety, clients, or business
  • Complete a business transfer, merger, acquisition, or restructuring, if applicable

8. Client Materials and Project Data

If you share brand assets, product information, business documents, screenshots, videos, login access, project files, or other materials with Brandorth, we will use them only to provide the agreed services.

Please do not send highly sensitive information unless it is necessary for the project. If a project involves confidential or sensitive business information, we may agree to additional confidentiality terms in writing.

9. Data Retention

We keep information only for as long as reasonably necessary for business, legal, tax, accounting, operational, or project-related purposes.

We may retain certain records even after a project ends if needed for legitimate business or legal reasons.

10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of internet transmission or digital storage is completely secure. We cannot guarantee absolute security.

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of marketing emails
  • Withdraw consent where consent is used
  • Request limits on certain types of processing

To make a request, contact us at hello@brandorth.com.

12. Marketing Emails

If you contact us, subscribe, book a call, or work with us, we may send occasional emails about Brandorth, our services, insights, updates, or offers.

You can opt out of marketing emails at any time by using the unsubscribe link, if available, or by contacting us directly.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, policies, or security of third-party websites.

14. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

15. International Users

If you access our website or services from outside our business location, your information may be processed in countries where we or our service providers operate. By using our website or services, you understand that your information may be transferred and processed outside your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

18. General Notice

This Privacy Policy is provided for general information and may be updated as Brandorth grows. It does not replace legal advice.