1. Acceptance of Terms

By using this website, contacting Brandorth, booking a call, submitting a form, or working with us, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. About Brandorth

Brandorth is a SaaS marketing agency and product clarity studio. We help SaaS, AI, technology, and product-led companies communicate complex products through marketing strategy, product storytelling, animated videos, product demos, launch assets, visual systems, social media systems, and related creative services.

3. Services

Brandorth may provide services including, but not limited to:

  • Marketing strategy
  • Product storytelling
  • Product explainer videos
  • Product demo videos
  • Animated marketing videos
  • Brand identity and creative direction
  • Visual systems and brand assets
  • Social media strategy and management
  • Content planning and creative production
  • Launch assets
  • Website and landing page creative support
  • Consulting and related marketing services

The exact scope, timeline, deliverables, pricing, payment terms, revision terms, and responsibilities for each project will be agreed separately through a proposal, invoice, contract, statement of work, or written communication.

4. Client Responsibilities

To complete projects properly, clients are responsible for providing accurate information, feedback, approvals, brand assets, product details, access, files, and any required materials on time.

Brandorth is not responsible for delays caused by:

  • Late feedback
  • Missing information
  • Incomplete materials
  • Delayed approvals
  • Unclear instructions
  • Third-party platform issues
  • Changes in project direction
  • Client-side delays

5. Proposals, Scope, and Changes

Any proposal, quote, or project plan provided by Brandorth is based on the information available at the time.

Requests outside the agreed scope may require additional fees, timeline changes, or a separate agreement. This may include major creative direction changes, new deliverables, additional revisions, urgent requests, or expanded responsibilities.

6. Payments

Payment terms will be stated in the relevant proposal, invoice, or agreement.

Unless otherwise agreed in writing, Brandorth may require partial or full payment before work begins. Final deliverables may be withheld until all outstanding payments are completed.

Late payments may delay project timelines or pause work.

7. Revisions

Projects may include a limited number of revisions depending on the agreed scope. Revisions are intended to refine the agreed direction, not create entirely new concepts or deliverables.

Additional revisions, major direction changes, or requests outside the original scope may require additional fees.

8. Timelines and Delivery

Brandorth will make reasonable efforts to deliver work within the agreed timeline. However, timelines may change due to client delays, changes in scope, third-party issues, technical issues, or other circumstances outside our control.

Delivery timelines are estimates unless specifically agreed otherwise in writing.

9. Results and Performance

Brandorth aims to provide high-quality marketing, creative, and strategy work. However, we do not guarantee specific business results, including but not limited to:

  • Sales
  • Leads
  • Revenue
  • Follower growth
  • Conversion rates
  • Engagement rates
  • Platform performance
  • Search rankings
  • Ad performance
  • Investment or funding outcomes

Marketing results depend on many factors, including product quality, offer strength, audience, market conditions, budget, sales process, timing, platform algorithms, and client execution.

10. Intellectual Property

Unless otherwise agreed in writing:

  • The client receives rights to final approved deliverables after full payment is completed.
  • Brandorth retains rights to unused concepts, drafts, internal working files, creative processes, templates, methods, and source materials.
  • Brandorth may reuse general knowledge, skills, processes, methods, and non-confidential ideas learned during a project.
  • Raw files, editable source files, project files, or working files are not included unless specifically agreed in writing.

Clients are responsible for ensuring they have the legal right to use any materials they provide to Brandorth, including logos, images, fonts, videos, music, screenshots, data, copy, product information, and brand assets.

11. Portfolio and Case Studies

Unless a client requests confidentiality in writing, Brandorth may display completed work in its portfolio, website, social media, case studies, presentations, proposals, or marketing materials.

If a project is confidential, under NDA, or not ready for public release, the client should inform Brandorth in writing before the project begins or before publication.

12. Third-Party Tools and Platforms

Brandorth may use third-party tools, platforms, software, AI tools, stock asset providers, analytics tools, social media platforms, scheduling tools, payment providers, hosting providers, or contractors to deliver services.

Brandorth is not responsible for outages, changes, restrictions, pricing changes, account issues, algorithm changes, or technical problems caused by third-party platforms.

13. Confidentiality

Brandorth will make reasonable efforts to keep private client information confidential.

For projects involving sensitive business, financial, technical, legal, or unreleased product information, confidentiality obligations should be stated in a separate written agreement or NDA.

14. Cancellations and Refunds

Cancellation and refund terms may depend on the project scope, timeline, and stage of work.

Because strategy, creative, design, animation, and marketing work require time, planning, and resource allocation, payments may be non-refundable once work has started unless otherwise agreed in writing.

If a project is cancelled, the client may be responsible for paying for work completed up to the cancellation date.

15. Website Use

You agree not to misuse this website or its content. You must not:

  • Attempt to hack, disrupt, or damage the website
  • Use the website for unlawful purposes
  • Copy or reproduce website content without permission
  • Interfere with website security or performance
  • Submit false, misleading, harmful, or spam content
  • Attempt to access private systems, data, or accounts

16. Content Accuracy

We try to keep the information on our website accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Website content may be changed, removed, or updated at any time without notice.

17. Limitation of Liability

To the maximum extent allowed by law, Brandorth is not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, reputational harm, or loss of opportunity.

Brandorth's total liability for any claim related to a project or service will not exceed the amount paid by the client for that specific project or service.

18. Indemnification

You agree to hold Brandorth harmless from claims, damages, losses, liabilities, costs, or expenses arising from your use of our website or services, your breach of these terms, or materials you provide to us without proper rights or permissions.

19. Changes to These Terms

Brandorth may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the updated terms.

21. General Notice

These Terms and Conditions are provided for general information and may be updated as Brandorth grows. They do not replace legal advice.